Privacy Policy — bg990s
Your privacy matters to bg990s. This Privacy Policy explains what personal data we collect when you use the bg990s platform, how we use it, who we share it with, and the rights you hold over your own information. We are committed to handling your data with transparency, security, and respect.
All personal data collected by bg990s is stored on encrypted, access-controlled servers. We apply industry-standard 256-bit SSL encryption to all data in transit and enforce strict access controls to limit who within our organisation can view your personal information.
bg990s respects your right to access, correct, and request deletion of your personal data at any time. Our support team processes all data rights requests promptly, with full responses delivered within 30 days of receipt.
bg990s does not sell, rent, or trade your personal data to third-party marketing organisations. Your information is shared only with service providers who directly support platform operations, under strict contractual data protection obligations.
We collect only the personal data that is strictly necessary to provide and improve the bg990s platform, verify your identity, process payments, and comply with applicable legal obligations. We do not collect data beyond what is required for these purposes.
Players who do not wish to receive promotional communications from bg990s may opt out at any time via their account settings or by contacting the support team. Opting out of marketing does not affect transactional communications such as deposit confirmations and account alerts.
bg990s retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Clear retention periods for each data category are set out in Section 5 of this policy.
Section 1
Data We Collect
bg990s collects personal data from you through several channels: directly when you register an account or contact support, automatically when you use the platform, and from third-party service providers such as payment processors and identity verification agencies. The categories of personal data we collect are described below.
1.1 Account Registration Data
When you create a bg990s account, we collect the following information:
- Full legal name as it appears on your government-issued identification
- Date of birth (for the purpose of verifying that you are aged 18 or above)
- Residential address, including division, district, and postal code within Bangladesh
- Email address and mobile phone number
- Username and encrypted password (passwords are never stored in plain text)
1.2 Identity Verification (KYC) Data
To comply with responsible gaming obligations and to process withdrawal requests, bg990s may require you to submit identity verification documents. These may include:
- National ID card (NID), passport, or driving licence
- Proof of address (utility bill, bank statement, or similar document dated within 90 days)
- Selfie or live facial verification photograph
- Payment method verification (e.g., screenshot of bKash or Nagad account showing your name)
KYC documents are processed securely by bg990s and authorised third-party verification providers. They are not shared with any party outside of this verification process.
1.3 Financial Transaction Data
All deposit and withdrawal transactions conducted on bg990s generate financial records that we retain for accounting and fraud-prevention purposes. This data includes the transaction amount in BDT, the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, or card), transaction timestamps in Bangladesh Standard Time (BST, UTC+6), and transaction reference identifiers. We do not store full card numbers or mobile wallet PINs — these are handled exclusively by the relevant payment processors.
1.4 Betting and Gaming Activity Data
bg990s records all betting and gaming activity associated with your account, including bets placed, markets and games accessed, wagering amounts and outcomes, bonus usage, and session duration. This data is used to provide the platform service, resolve disputes, detect prohibited conduct, and personalise your experience.
1.5 Technical and Device Data
When you access bg990s, we automatically collect certain technical information about your device and connection, including:
- IP address and approximate geolocation (country and city level)
- Device type, operating system, and browser version
- Pages visited, click paths, and session duration on the platform
- Referral source (if you arrived via a link from another page)
This technical data is used for security monitoring, fraud detection, platform performance optimisation, and aggregate analytics. It is not used to identify individuals for marketing purposes without their consent.
1.6 Customer Support Communications
When you contact the bg990s support team by email or live chat, we retain a record of the communication, including your name, contact details, the nature of your enquiry, and any attachments you provide. These records are used to resolve your query and to improve the quality of our support service.
| Data Category | Collection Method | Primary Purpose |
|---|---|---|
| Account Registration Data | Provided by you at sign-up | Account creation & identity management |
| KYC / Identity Documents | Provided by you on request | Age verification & withdrawal processing |
| Financial Transaction Data | Generated automatically on transaction | Payment processing & fraud prevention |
| Betting & Gaming Activity | Generated automatically during play | Service delivery & dispute resolution |
| Technical & Device Data | Collected automatically on access | Security, analytics & performance |
| Support Communications | Provided by you when contacting support | Customer service & quality improvement |
Section 2
How We Use Your Data
bg990s uses the personal data we collect for the specific purposes described below. We rely on different legal bases for processing depending on the purpose of the activity.
2.1 Platform Service Delivery
The primary purpose for which bg990s processes your personal data is to provide and operate the platform services you have requested. This includes creating and maintaining your account, processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, enabling access to cricket betting, live casino, slots, and all other game products, and delivering customer support assistance when you contact us.
2.2 Identity Verification and Age Checks
bg990s processes your identity and date-of-birth information to verify that you meet the minimum age requirement of 18 years before you are permitted to place bets or make withdrawals. This processing is a legal and responsible gaming obligation. bg990s operates a strict 18+ policy across all players in Bangladesh and will not permit access to real-money gambling services to anyone who cannot confirm their eligibility.
2.3 Fraud Prevention and Security
bg990s uses technical data, transaction records, and account activity data to detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct as defined in the bg990s Terms & Conditions. Where fraud or prohibited activity is identified, bg990s may share relevant information with law enforcement authorities in accordance with applicable legal requirements.
2.4 Personalisation and Recommendations
With your consent, bg990s may use your gaming activity and preferences to personalise the content and promotions you see on the platform — for example, highlighting upcoming BPL cricket matches if you frequently bet on cricket, or surfacing new slot game releases from providers you have played before. You may opt out of personalisation at any time via your account settings.
2.5 Marketing Communications
Where you have provided your consent, bg990s may contact you by email or SMS with information about new promotions, seasonal bonus offers (including Pohela Boishakh, Eid, and BPL season campaigns), and platform updates. You may withdraw your marketing consent at any time without affecting your ability to use the bg990s platform. Withdrawal of marketing consent does not affect the legal processing of data for other purposes described in this section.
2.6 Legal and Regulatory Compliance
bg990s retains and processes certain categories of personal and financial data as required by applicable laws and regulatory obligations, including those relating to anti-money laundering (AML), counter-terrorism financing (CTF), and responsible gaming. In these cases, legal obligation forms the basis for processing and the data may be retained for longer periods than would otherwise apply.
Section 3
Data Sharing & Disclosure
bg990s does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
3.1 Payment Processing Partners
To process deposits and withdrawals, bg990s shares relevant transaction data with authorised payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, and international card networks Visa and Mastercard. These providers receive only the transaction data required to complete the payment; they are not provided with your full gaming profile or betting history.
3.2 Identity Verification Providers
bg990s works with authorised third-party identity verification agencies to process KYC document checks. These providers receive your identity documents and verification photographs solely for the purpose of confirming your identity and age. They are contractually prohibited from using your data for any other purpose.
3.3 Game and Platform Technology Providers
The games available on bg990s are supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data to facilitate game delivery and resolve technical disputes. They do not receive your full personal profile unless required for a specific dispute resolution.
3.4 Legal and Regulatory Disclosure
bg990s may disclose personal data to law enforcement authorities, regulatory bodies, or courts of competent jurisdiction where required to do so by law, court order, or regulatory direction. In such cases, bg990s will disclose only the minimum information required to satisfy the legal obligation and will, where legally permitted, notify the affected player of the disclosure.
3.5 Business Transfers
In the event that bg990s undergoes a business reorganisation, merger, acquisition, or sale of assets, personal data held by bg990s may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any resulting changes to the way their data is processed, with reasonable advance notice prior to the transfer taking effect.
Section 4
Cookies & Tracking
bg990s uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and gather aggregate usage analytics. This section explains the types of cookies we use and how you can manage your cookie preferences.
4.1 What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on return visits, remember your preferences, and collect information about how you interact with the site. Cookies may be session-based (deleted when you close your browser) or persistent (stored on your device for a defined period).
4.2 Types of Cookies Used by bg990s
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, process transactions, and enable core platform functionality. Cannot be disabled without breaking the platform. | Session |
| Functional | Remember your language and display preferences, save your favourite games, and personalise your platform experience between visits. | Up to 12 months |
| Analytics | Collect aggregate data on how players use the platform — which pages are visited most, where users drop off, and how long sessions last — to help bg990s improve the user experience. | Up to 24 months |
| Security | Help detect and prevent fraudulent login attempts, bot activity, and suspicious account behaviour by validating that the current session is legitimate. | Session |
4.3 Managing Your Cookie Preferences
You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to be notified when a cookie is being set. Please note that disabling strictly necessary cookies will prevent you from logging in to your bg990s account and using the platform's core features. Instructions for managing cookies in common browsers are available in the help documentation for Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. Disabling analytics or functional cookies will not affect your ability to use the bg990s platform for betting and gaming.
Section 5
Data Retention
bg990s retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or accounting obligations. The retention periods for each category of data are set out below.
| Data Category | Retention Period | Reason for Retention |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | Legal obligation; anti-money laundering record-keeping |
| KYC / Identity Documents | Duration of account + 5 years post-closure | Regulatory compliance; fraud investigation |
| Financial Transaction Data | 7 years from transaction date | Accounting and tax obligations under Bangladesh law |
| Betting & Gaming Activity | Duration of account + 3 years post-closure | Dispute resolution; responsible gaming monitoring |
| Technical & Device Data | Up to 24 months from collection | Security monitoring; fraud detection |
| Support Communications | 3 years from date of last communication | Customer service quality; dispute records |
| Marketing Consent Records | Duration of consent + 3 years | Evidence of consent for compliance purposes |
Upon expiry of the relevant retention period, bg990s will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual. Anonymised aggregate data (such as aggregate betting statistics) may be retained indefinitely for analytical purposes as it no longer constitutes personal data.
Section 6
Data Security
bg990s takes the security of your personal data seriously and employs a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. The key security measures we maintain are described below.
6.1 Encryption
All data transmitted between your device and the bg990s platform is protected by 256-bit SSL/TLS encryption. This ensures that personal data, financial information, and login credentials cannot be intercepted in transit. Data stored on bg990s servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption standards.
6.2 Access Controls
Access to personal data within the bg990s organisation is strictly limited on a need-to-know basis. Only authorised personnel whose role requires access to specific categories of player data are granted that access. All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
6.3 Payment Security
bg990s does not store full payment card numbers, mobile wallet PINs, or online banking credentials on its own servers. All payment processing is handled by PCI-DSS compliant payment service providers. The bg990s platform communicates with payment processors via secure, tokenised API connections that do not expose raw payment credentials.
6.4 Account Protection Measures
bg990s implements several account-level security features to protect your data, including session timeout controls, login anomaly detection (alerting you if a login occurs from an unrecognised device or location), and the requirement for strong password creation at registration. Players are strongly encouraged to use a unique, complex password for their bg990s account that is not shared with any other service.
6.5 Security Incident Response
In the unlikely event of a personal data breach that poses a risk to the rights and freedoms of players, bg990s will notify affected players without undue delay and will take immediate steps to contain, investigate, and remediate the breach. Where required by applicable law, bg990s will also notify the relevant regulatory authorities within the timeframes prescribed by those laws.
Section 7
Your Privacy Rights
As a bg990s player, you hold the following rights in relation to your personal data. bg990s is committed to facilitating the exercise of these rights in a straightforward and timely manner. To submit any of the requests described below, contact the support team at .
All data rights requests must be submitted in writing to . bg990s will verify your identity before processing any request to ensure that personal data is not disclosed to unauthorised parties. Responses to verified requests will be provided within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days with written notification to you.
Section 8
Contact & Complaints
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about the way bg990s handles your personal data, please contact the bg990s Data Support team using the details below.
8.1 How to Contact Us
The primary channel for all privacy-related enquiries is email. Please write to with the subject line "Privacy Enquiry" or "Data Rights Request" so that your message is directed to the appropriate team. The bg990s support team is available 24 hours a day, 7 days a week, including weekends and Bangladesh public holidays, operating in Bangladesh Standard Time (BST, UTC+6).
8.2 Policy Updates
bg990s reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via their registered email address and update the "Last Updated" date at the top of this policy. Continued use of the bg990s platform following notification of an updated Privacy Policy constitutes acceptance of the revised terms. We encourage you to review this page regularly to stay informed about how bg990s protects your information.
8.3 Third-Party Website Links
The bg990s platform does not contain links to third-party websites. This Privacy Policy applies solely to data collected and processed through https://bg990s.net. bg990s is not responsible for the privacy practices of any external platform or service not operated under the bg990s brand.
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